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FAQ

General

We recommend all attendees tune in for the keynote, which will cover the latest holiday shopping insights, category trends, consumer behaviors and Google solutions to help your business get ready for the holidays. Following the keynote, we recommend you join the Google Ads Academy at Think Retail session to deep-dive on product and get a holistic overview of what to implement this season to take their strategy to the next level.

On the event home page, enter your name, company, and business email. The day of the event, return to the event landing page and you will be redirected to the event once it begins.

No worries. You will be able to select your breakout the day of the event (August 29), and can chose to join a breakout different from the one you registered for. No formal notice is required.

Yes, the content will be available on-demand at the same url after the live stream. The live breakout groups will not be recorded.

Unfortunately, we cannot share the slides for each of the sessions. However, you are welcome to return to the video to watch it again or check out the Resources Tab for additional information on the topics presented.

Techinical

Please check the bottom left corner of the YouTube video to see if you may have accidentally muted the volume.

Try refreshing or reloading the page, or if you have too many applications or other video windows open, try closing them. If the issue persists, open up YouTube on another browser and check if you can view other YouTube videos. If you are not able to view other YouTube videos, this means there may be an issue with watching YouTube videos on your machine. If you are able to view other YouTube videos, this may mean that your machine is not able to watch videos that are livestreamed.

Try updating the quality settings on the YouTube controls at the bottom of the content window.

Email us a think-retail@google.com

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